FREQUENTLY ASKED
QUESTIONS

FREQUENTLY ASKED
QUESTIONS

Contact support@starkix.com for help.

What is StarKix?

Do I need an account to use StarKix?

How do I browse and find stars?

How do I update my payment method?

How do I manage notifications?

Can I delete my StarKix account?

What payment methods are accepted?

How much does booking cost? Are there extra fees?

How am I charged—and how do card holds work?

How do I track my orders and booking status?

How do I know my booking is confirmed?

How do refunds work?

How do I book a personalized shoutout?

How soon will I get my shoutout?

How do I check the status of my shoutout?

Can I cancel my shoutout request?

My shoutout request expired. What happens now?

Will I know if Fans/followers want to book me for a LMG when I’m offline?

What is Private mode?

How do I contact you?